Marketing Momentum  Blog

Strategy, behavioural analytics and insight - served with a creative twist.

The Future of Retail

I was chuffed to bits to be part of the Future of Retail report on Customer Engagement together with The Retail Bulletin. This publication takes a look at how changing consumer tastes and shopping habits will impact the world of retail. This digital supplement focusses on the all-important issue of customer engagement.

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Love your customers

These tips are what some might call old fashioned values. Call it what you like, happy customers who feel valued are more likely to transition into brand advocates, who will ultimately promote your business for free to their friends and networks.

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