Marketing Momentum Blog

Strategy, behavioural analytics and insight - served with a creative twist.

27 May 2017

The Future of Retail

Consumer Behaviour, Retail, Technology
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Natalie Bruins

I was chuffed to bits to be part of the Future of Retail report on Customer Engagement.

The report (published by The Retail Bulletin) looks at the latest thinking on how to develop a customer centric focus across organisations and how to connect with customers across multiple channels.

Read my contribution: CUSTOMER JOURNEYS, the next buzz word?